JOB TITLE: Human Resources Director
EMAIL:
DEPARTMENT: Adult / Employment Services
LOCATION: Yonkers
REPORTS TO: Vice President of Adult / Employment Services
SUMMARY: The Human Resource Director has overall responsibility for the HR function, including employee relations, recruitment and retention, payroll and benefits administration, personnel policies and procedures, record keeping, training and workforce development, and compliance with HR laws and regulations.
DUTIES AND RESPONSIBILITIES:

• Oversee and supervise all aspects of the Human Resource Department.
• Develops and implements human resource programs and policies and updates Westhab’s policy and employee handbooks.
• Maintains knowledge of and ensures compliance with employment-related laws and regulations.
• Provides leadership in effective conflict resolution, performance management, and the disciplinary process for all personnel.
• Develops and manages agencies performance evaluation process.
• Analyzes benefits options and cost alternatives for providing employee benefits.
• Develops and implements employee training programs.
• Responsible for developing and managing a centralized recruiting process.
• Prepares and maintains accurate records, files and reports.
• Ensures that personnel records are maintained up to date according to laws and regulations and in a confidential and organized manner.
• Other duties as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor’s degree in HR Management, with 5-7 years experience across all HR disciplines. Experience working with a diverse workforce. Prior experience working with a non-profit a plus.

JOB TITLE: Recepcionist
EMAIL:
DEPARTMENT: Housing
LOCATION: Yonkers
DUTIES AND RESPONSIBILITIES:

• Screen all visitors in a courteous and professional manner, directing them to the waiting area, staff office, or outside referrals as needed.
• Give out employment and housing applications, and direct the completed applications to the appropriate staff.
• Answer switchboard, screening and directing calls, taking messages, as needed, accurately and efficiently.
• Process all outgoing mail, including weighing, stamping, sealing and delivering to post office. Process mail requiring overnight delivery services, including arranging for pickups as needed.
• Receive, open, sort, date-stamp and distribute incoming mail. Prepare outgoing mailings upon request.
• Ensure fax machine is adequately stocked with paper, send faxes as needed, distribute incoming faxes to staff mailboxes.
• Update/revise agency telephone directory as needed.
• Other duties as assigned

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High School Diploma/GED. Excellent oral and written communication skills necessary. Bi-lingual (English/Spanish) a must. Word processing skills a must. Three years of relevant work experience required.

There are no openings at this time.

There are no openings at this time.

JOB TITLE: Case Manager (EHAP)
EMAIL:
LOCATION: Yonkers
REPORTS TO: Service Coordinator
SUMMARY: Provide case management services to homeless families in the Emergency Housing Apartment program to rapidly secure permanent housing.
DUTIES AND RESPONSIBILITIES:

• Conducts orientation of all family members to the Shelter Program.
• Completes intakes on each family member.
• Maintains accurate, complete and current files on all clients on caseload.
• Responsible for implementing service plans, reassessments and progress notes.
• Advocates on behalf of clients to secure social services and other entitlements.
• Maintains contact with all necessary collaterals and attends appropriate meetings.
• Serves as a liaison between clients and community agencies.
• Assists with school transportation, registration, and monitor school attendance.
• Provides crisis intervention services as needed.
• Conducts bimonthly unit inspections or as needed.
• Participates in monthly Town Hall all meetings.
• Organizes and co-facilitates client groups.
• Maintain demographic and other needed information regarding all clients served by the Coachman Family Center for use in statistical reporting through excel and HMIS.
• Accompanies clients on appointments as needed.
• Other duties as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor degree required. Two years of related and/or applicable experience working with children and families. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends. Excellent and demonstrated writing ability with strong spelling, grammatical and punctuation skills, and strong oral communication skills. Advanced knowledge of MS Word, Excel, PowerPoint and database management skills. Must have own transportation and valid driver license.

JOB TITLE: Housing Specialist
EMAIL:
DEPARTMENT: Housing & Family Services
LOCATION: White Plains
REPORTS TO: Housing Coordinator
SUMMARY: The Housing Specialist will help families obtain safe and affordable permanent housing.
DUTIES AND RESPONSIBILITIES:

• Works collaboratively with Westhab Case Managers and the Westchester County Department of Social Services to help families achieve housing goals.
• Develops and cultivates professional relationships with real estate brokers, landlords, and property management companies.
• Develops and cultivates housing leads and resources.
• Participates in weekly Westhab property management housing placement meeting.
• Identifies, inspects and secures units prior to occupancy.
• Negotiates lease terms with and on behalf of families.
• Compiles weekly available apartment lists and ongoing resource logs to include real estate broker, landlord and property management contact information and evaluations.
• Conducts tenant education workshop, at least once per month, to provide families with information, resources and skills to help them secure and maintain permanent housing.
• Maintains accurate written record of services provided to families and all required documentation in accordance with OCFS and HUD requirements.
• Submits accurate, timely reports as requested.
• Other duties as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor’s degree in social work or related field preferred, with four years experience in direct client services. Experience in real estate, property management or business a plus. Strong computer, presentation, written and verbal communication skills required. Must maintain ongoing knowledge of community dynamics and possess an in-depth familiarity with areas selected for Westhab units. Knowledge of local, state, and federal guidelines for public and private low-income housing required. Must have the ability to develop strong community partnerships throughout Westchester. Must have ability to perform on-site habitability inspections for apartments in various locations. Some evenings and weekends. Must have own transportation and valid drivers license.

JOB TITLE: Assessment Coordinator
EMAIL:
DEPARTMENT: Coachman Family Center
REPORTS TO: Director of Family Services
SUMMARY: Westhab, the largest nonprofit provider of affordable housing and supportive services in Westchester County, seeks a vibrant, dynamic Assessment Coordinator for our 100-unit tier II family shelter to intake all new clients, complete assessments, provide basic life skills training, assess clients’ ability to live safely and independently and determine appropriate housing placement for new families. The ideal candidate will have a genuine passion for working with homeless families, strong work ethic, ability to follow up, professional demeanor, and exceptional attention to detail. As one of the first points of contact in the shelter, a positive, warm, caring, energetic, and engaging personality is essential.
DUTIES AND RESPONSIBILITIES:

• Meet, orient and assess all new families placed at the shelter.
• Select an appropriate housing placement for clients based on needs and abilities.
• Ensure that all documentation required during clients’ first week at shelter is completed and maintain complete client files in accordance with agency and best standard practice.
• Provide direction to assigned case workers regarding identified needs.
• Develop and oversee the curriculum for new clients including groups, workshops, training and recreational activities.
• Ensure that all families participate in assessment activities.
• Develop independent living plans with families.
• Maintain demographic and other needed information regarding all clients served by the Coachman Family Center for use in statistical reporting through excel and HMIS.
• Compile statistics as directed.
• Participate in meetings with representatives from other agencies as needed.
• Ensure compliance with all agency policies and procedures.
• Function as a contributing member of a multi-disciplinary team with other shelter staff and involved agencies.
• Role model Westhab’s high ethical standards and code of conduct.
• Respond to clients in crisis.
• Other duties as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: MSW required (LMSW preferred). Ability to supervise social work interns (SIFI certified preferred). Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends. Excellent and demonstrated writing ability, with strong spelling, grammatical and punctuation skills, and strong oral communication skills. Advanced knowledge of MS Word, Excel, PowerPoint and database management skills. Experience in crisis intervention techniques and strength-based interventions. Strong assessment, direct practice, counseling, supervision, community outreach, and group leadership experience preferred. Two years of related and/or applicable experience working with children and families.

JOB TITLE: Custodian
EMAIL:
DEPARTMENT: Housing & Family Services
LOCATION: White Plains
SUMMARY: Performs all related duties to maintain a safe and clean facility, including interior and exterior grounds. Reports to the Lead Custodian.
DUTIES AND RESPONSIBILITIES:

• Completes all scheduled custodial duties in accordance with custodian cleaning checklist.
• Cleans and maintains upkeep of parking lot, sidewalk and playground areas as scheduled & needed. Removes snow and applies salt to all areas as needed.
• Cleans floors, hallways and common areas.
• Prepares vacant units for re-occupancy as scheduled.
• Assembles and arranges furniture as needed.
• Assists with room turnovers; dusts and polishes furniture.
• Cleans and maintains office areas.
• Checks and replaces all interior and exterior light bulbs.
• Assists with minor maintenance and building repairs.
• Performs other duties as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High School Diploma or GED required. Previous experience or work history with the ability and desire to learn building custodial services. Experience with buffing equipment and following simple directions a must. Must have the ability to complete an agency incident report. Ability to maintain effective working relationships with others, ability to communicate appropriately with client population and to exhibit patience and understanding toward client population being served. Position requires some weekend and/or evening hours.

JOB TITLE: Employment Counselor (EHAP)
EMAIL:
DEPARTMENT: Employment Services
LOCATION: Yonkers
REPORTS TO: Service Coordinator
SUMMARY: Under supervision of the Employment Services Coordinator, assists participants in securing permanent employment opportunities through individual employment case management and facilitation of job readiness training.
DUTIES AND RESPONSIBILITIES:

• Identifies and recruits eligible participants in conjunction with the Emergency Housing Assistance Programs (EHAP) Case Management team.
• Conducts a thorough assessment of each participant’s education, work experience, skills, abilities, and qualifications to determine suitability for employment.
• Develops Individual Employment Plans for each program participant, outlining employment related needs/goals.
• Evaluates participant’s progress of planned goals and documents participants’ accomplishments.
• Provides intensive employment case management for each participant and provides linkages to a wide range of specialized and/or support services as needed.
• Work closely with each participant on the development of a resume and other documents required for employment. Assists participants with securing interview clothing, childcare and/or transportation.
• Plans, develops and facilitates pre-requisite training on job search and job readiness techniques to prepare participants for transition into employment.
• Works closely with each participant to identify and resolve problems/barriers that hinder employability. Works directly with the job development team to match participants to suitable employment opportunities.
• Provides post employment services to program participants to build bridges to long term job retention.
• Uses a variety of methods to provide outreach that may include emails, home visits, phone calls, etc.
• Actively participates in staff and other meetings as required.
• Maintain accurate and up to date records on all program participants; prepares weekly/monthly reports and continuously collects, organizes and analyzes program data.
• Perform other job related duties as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor’s Degree and two years experience in casework, or employment and training programs, or Associate Degree and four years of relevant work experience. Ability to communicate effectively with people of all socioeconomic backgrounds; ability to identify participant needs and appropriate support services; ability to motivate program participants; ability to communicate effectively both orally and in writing; and ability to organize and prioritize work to be performed. Must have computer skills in word and excel. Must be available for evenings/weekend work. Must have a valid driver’s license and a vehicle available for work.

JOB TITLE: Employment Counselor (Coachman Family Center)
EMAIL:
DEPARTMENT: Employment Services
LOCATION: White Plains
REPORTS TO: Service Coordinator
SUMMARY: Under supervision of the Employment Services Coordinator, assists participants in securing permanent employment opportunities through individual employment case management and facilitation of job readiness training.
DUTIES AND RESPONSIBILITIES:

• Identifies and recruits eligible participants in conjunction with the Coachman Family Center (CFC).
• Conducts a thorough assessment of each participant’s education, work experience, skills, abilities, and qualifications to determine suitability for employment.
• Develops Individual Employment Plans for each program participant, outlining employment related needs/goals.
• Evaluates participant’s progress of planned goals and documents participants’ accomplishments.
• Provides intensive employment case management for each participant and provides linkages to a wide range of specialized and/or support services as needed.
• Work closely with each participant on the development of a resume and other documents required for employment. Assists participants with securing interview clothing, childcare and/or transportation.
• Plans, develops and facilitates pre-requisite training on job search and job readiness techniques to prepare participants for transition into employment.
• Works closely with each participant to identify and resolve problems/barriers that hinder employability. Works directly with the job development team to match participants to suitable employment opportunities.
• Provides post employment services to program participants to build bridges to long term job retention.
• Uses a variety of methods to provide outreach that may include emails, home visits, phone calls, etc.
• Actively participates in staff and other meetings as required.
• Maintain accurate and up to date records on all program participants; prepares weekly/monthly reports and continuously collects, organizes and analyzes program data.
• Perform other job related duties as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor’s Degree and two years experience in casework, or employment and training programs, or Associate Degree and four years of relevant work experience. Ability to communicate effectively with people of all socioeconomic backgrounds; ability to identify participant needs and appropriate support services; ability to motivate program participants; ability to communicate effectively both orally and in writing; and ability to organize and prioritize work to be performed. Must have computer skills in word and excel. Must be available for evenings/weekend work. Must have a valid driver’s license and a vehicle available for work.

JOB TITLE: Senior Job Developer
EMAIL:
DEPARTMENT: Employment Services
REPORTS TO: Director
SUMMARY: Under the direction of the Director, the Senior Job Developer is responsible for establishing ongoing relationships with local businesses in order to assess and respond to their employment needs. Serve as a liaison between these businesses and our job seekers; provide a variety of job placement, referral, and counseling services to businesses and job seekers. In addition, provides overall leadership and supervision to our job development staff.
DUTIES AND RESPONSIBILITIES:

• Provides direct supervision, guidance and leadership to the job development staff.
• Develop employment opportunities through the local labor market and establish relationships with businesses in order to assess and respond to their business needs.
• Participates in outreach and recruitment activities to attract businesses; coordinate and attend job fairs.
• Develop employer resources and maintain a job bank.
• Delivers job readiness training workshops to program participants, simulating workplace environment.
• Assist consumers in assessing their job skills for positions/job orders.
• Instruct participants in job seeking, application procedures resume writing, interview preparation and job retention skills.
• Provide job search/career information workshops and presentations to consumers.
• Arranges/schedules interviews for employers to facilitate hires.
• Provide businesses and job seekers with up to date Labor Market trends and information.
• Conducts job site visits and follow-ups after placement to ensure a successful transition into gainful employment.
• Monitor participants performance on the job and counsel consumer’s when job performance is less than satisfactory.
• Provide a variety of job placement, assessment, referral, and counseling services to job seekers.
• Compile and verify data, along with prepare and maintain record and weekly/monthly reports.
• Monitors and ensures program compliance with County/State/Federal grant funding requirements.
• Consistently evaluates programs and makes necessary recommendations for changes to approach and curriculum.
• Monitors case records to ensure quality and appropriate documentation.
• Develops relevant documents necessary for tracking program performance.
• Works closely with the Employment Services Coordinator and the employment counseling to match participants to suitable employment opportunities.
• Other duties as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor’s degree from an accredited college/university AND two years of experience in the field of economic and workforce development, education, or related fields. Supervisory experience is preferred. Experience with grants management and reporting for both federal and state. Must have NYS driver’s license, vehicle for work, and be available for evening and weekend work.

JOB TITLE: Youth Counselor
EMAIL:
DEPARTMENT: Youth Services
LOCATION: Yonkers; MHACY Schlobohm Houses and Calcagno Homes
REPORTS TO: Program Coordinator
SUMMARY: The Youth Counselor will work as a team member to provide academic, recreation and social skills programming to school age children/young adults. Position available in Yonkers.
DUTIES AND RESPONSIBILITIES:

• Works as a team member to provide academic, recreational and social skills programming to the school age children/young adults in the Center.
• Provides direct services to the children/young adults in an after-school setting.
• Creates a group environment that promotes and expects positive behavioral norms. Helps create a safe-haven for neighborhood youth.
• Develops and implements age appropriate activities and programs.
• Documents monthly participation and outcomes; analyzes results and prepares recommendations.
• Participates in initial training, ongoing staff development and supervision.
• Maintains proper safety standards in regards to the health of participants in all programs.
• Ensures that the center is clean and well maintained.
• Other duties as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: College degree or some college preferred. Previous experience working with children and/or young adults is essential. Experience working with low-income population preferred. Must enjoy the challenges involved with working with youth who may present a number of academic and social deficits. Upbeat, engaging personality is desirable. Program hours include afternoons, evenings, weekends, and holidays. Seasonal hours may be subject to change.

JOB TITLE: Client Care Monitor
EMAIL:
DEPARTMENT: Housing and Services
LOCATION: White Plains & Mount Vernon
REPORTS TO: Shift Supervisor
SUMMARY: Perform responsible work involving a variety of specialized assignments in a homeless shelter.
DUTIES AND RESPONSIBILITIES:

• Ensure safety and security of clients, staff and property in and around facilities in a shelter setting.
• Make hourly rounds throughout entire facility; monitor cameras as assigned for surveillance; Check all doors hourly, including fire exits.
• Interact with and monitor clients/client families; maintain good rapport with clients and encourage clients to comply with facility policy and procedures.
• Intervene to de-escalate potential crisis situations, domestic violence and abuse, document all such situations and interventions.
• Complete logs, incident reports and all other required documentation.
• Make calls to CPS as directed, complete follow up reports.
• Monitor traffic at the front desk; handle switchboard and reception area.
• Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure.
• Ensure the safety and security of all assigned equipment.
• Perform other tasks as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High school diploma or GED and prior security experience required. Must be NY State Certifiable. Excellent written and verbal communication skills are necessary. Must possess the ability to respond to crisis situations and to follow instructions. Must be able to work flexible shifts, weekends and overtime if necessary.

JOB TITLE: Building Mechanic
EMAIL:
DEPARTMENT: Housing (Facilities Maintenance)
LOCATION: Lower Manhattan
REPORTS TO: Facility Manager
SUMMARY: The Mechanic is responsible for the performance and delivery of maintenance services to Westhab owned and managed properties. These services include general repairs in plumbing, electrical, painting and plastering, and changing locks.
DUTIES AND RESPONSIBILITIES:

• Complete all assigned work orders as well as preventive maintenance work orders.
• Assists with all aspects of apartment turnovers.
• Troubleshoots and make repairs to electrical, plumbing, and HVAC systems.
• Consults with supervisor on status of repairs needed and completed.
• Performs apartment inspections as directed by the Facilities Supervisor.
• Prepares scopes of work under the direction of the Facilities Supervisor.
• Prepares written reports as needed to the Facility Supervisor.
• Oversees the custodian and his/her cleaning schedules.
• Maintains good communication between clients/tenants and staff.
• Responds to emergencies in a timely manner.
• Prepares and submits written reports and completed work orders.
• Conducts weekly, monthly, and yearly inspections and report findings to the Facilities Supervisor.
• Coordinates all vendors and contractors for preventive and scheduled maintenance.
• Able to drive to pick up supplies or other related matters.
• Responsible for maintaining proper curb appeal for the building(s) and grounds.
• There will be other duties as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Minimum five years experience as a mechanic: journeyman skills with the ability to perform repairs on lock, plumbing, and carpentry: familiarity with heating and plumbing systems. Good verbal and written communication skills. Clean, valid NYS driver’s license required.

JOB TITLE: Scattered Site Mechanic
EMAIL:
DEPARTMENT: Housing
LOCATION: Yonkers
REPORTS TO: Scattered Site Supervisor
SUMMARY: Responsible for the performance and delivery of quality services to Westhab properties. These services include general repairs in plumbing, electrical, painting and plastering, as well as changing locks and repairs to appliances.
DUTIES AND RESPONSIBILITIES:

• Assist with all aspects of apartment turnover including repairs and cleaning.
• Trouble shoot and make repairs to electrical, plumbing as well as sheet rock repairs and painting.
• Perform basic carpentry.
• Use floor refinishing equipment, power and hand tools.
• Communicates with Supervisor on status of repairs.
• Assist with the preparation of scope-of-work for units.
• Respond to emergencies in a timely manner.
• Prepare and submit written reports, work orders and incident reports.
• Complete furniture delivery, set up and repairs.
• Maintain good communication between clients/tenants and staff.
• Participate with on-call rotation.
• Other duties as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High School diploma or equivalent required. Minimum two years experience as a mechanic; apprentice skills with the ability to perform repairs on doors, plumbing work, and carpentry required. Must have a clean, valid NYS driver’s license and a vehicle for daily use. Good verbal and written communication skills required.

There are no openings at this time.